Returns & Refund Policy

returns & refund policy

At Technology Refurb UK Ltd, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns
You may return your item within 14 days of delivery. To be eligible for a return, the product must be unused, in its original condition, and in the original packaging with all accessories included.

Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, your refund will be processed to your original method of payment within a few business days.

Non-Returnable Items
Certain items may not be eligible for return, including:

  • Products damaged due to misuse or improper handling
  • Items missing original packaging or accessories

Return Shipping
Customers are responsible for return shipping costs unless the item received was faulty or incorrect.

Faulty or Incorrect Items
If you receive a defective or wrong item, please contact us within 48 hours of delivery. We will arrange a replacement or full refund at no additional cost.

Contact Us
For any return or refund enquiries, please contact our support team via our Contact page.